FAQ

Whenever you are using participating San Francisco public transit, you will need to ‘tag’ your card on the Clipper Card reader at the entrance of the transportation vehicle, station or …
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While you can add value to your Clipper Card at stations around the city, there are only two Clipper Card Customer Centers. You can purchase a new Clipper Card, add …
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You can file a complaint about MUNI online through the SFMTA website – which then takes you to SF311, the customer service support for the city and county of San …
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The Bay Crossings store in the Ferry Building is open from 6:45 AM – 7 PM Monday through Saturday and from 9 AM – 5 PM on Sunday.

The Clipper …
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Trying to get from the Financial District out to the Sunset but unsure what MUNI bus line to take? We’ve looked into the SFMTA Trip Planner, which can help you …
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The Metropolitan Transportation Commission (MTC) oversees Clipper Card administration and services. The MTC was created in the California legislature in 1970 and manages the transportation systems in the nine-county Bay …
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