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FAQ

When is the deadline to request an individual property assessment for a TIC unit?

By  •  FAQ

You must submit the Request for Notification of Individual Assessed Value for TIC Units Form and the Supplemental Questionnaire to the Assessor Recorder’s Office by March 30 of each calendar year …
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I accidentally tagged my Clipper card twice on Caltrain. Will I be charged twice?

By  •  FAQ

It depends. If the second Clipper Card was tagged at the same Caltrain station within 15 minutes of the first tag, the second tag will cancel your ride.

The Clipper …
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How do Caltrain conductors know if I have paid my fare?

By  •  FAQ

Caltrain conductors carry hand held card readers that can scan your Clipper card to confirm that you tagged your card or have a monthly pass.

If the Caltrain conductor asks …
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I forgot to tag my Clipper Card when I got off Caltrain. What happens?

By  •  FAQ

If you do not tag your Clipper Card when you got off Caltrain, you will be charged the maximum one-way fare from where you boarded Caltrain. This amount will be …
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Why do I have to tag my Clipper Card every time I exit Caltrain?

By  •  FAQ

Because Caltrain is based on a zone system, you have to tag your Clipper card when you enter and exit a Caltrain station so that the Clipper system can calculate …
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Do I have to tag a Clipper card reader every time I ride Caltrain?

By  •  FAQ

If you have a Caltrain Monthly Pass loaded on your Clipper Card, you must tag on and off during your first Caltrain ride of the month to make sure the …
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