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FAQ

How do I complain about the condition of a shelter in San Francisco?

By  •  FAQ

You can file a complaint about the condition of a San Francisco shelter by contacting the Shelter Monitoring Committee at 415-255-3642, or by emailing [email protected].  All complaints will remain confidential.


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What do I do if there were no shelter beds available at the Shelter Resource centers?

By  •  FAQ

You can go back to the shelters after 6pm to see if they have any unclaimed beds to release.

You can also call the Mayors Office of Neighborhood Services (MONS)
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Is there free transportation to the shelter reservation centers?

By  •  FAQ

Yes, if you are disabled or over 65 years old and need assistance to get to a shelter reservation location call the Mobile Assistance Patrol (MAP) Dispatch at 415-431-7400.

 


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Where can I find homeless shelter for my family in San Francisco?

By  •  FAQ

If your family needs shelter in San Francisco call the Connecting Point for families crisis hotline at 1-888-811-SAFE (7233). They will help provide you with immediate referrals for services to …
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How do I make a shelter reservation for an adult in San Francisco?

By  •  FAQ

Adults in San Francisco can make a shelter reservation throughout the day at any of the four Shelter Reservation sites in the city. Reservations are taken until shelter beds are …
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Can I change my marriage reservation with the San Francisco County Clerk?

By  •  FAQ

If you registered to get married in the San Francisco County Clerk’s Office you cannot change or amend your appointment.

 

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