The Frequently Asked Questions section of any website is the immediate go-to for users with questions about navigating the site. This Web 1.0 feature is nearly ubiquitous on customer-oriented sites, but disappointingly, it is not a universal feature on SFGov.org or on the different departmental sites. Some city departmental sites have an FAQ, but these pages are not necessarily comprehensive, easily found or helpful.

HowTo.gov, a federally supported organization which advises governments creating websites for citizens on best practices, notes:
“Though web content managers do their best to write and organize their websites to anticipate all questions, it is an impossible task. Visitors still have questions because they couldn’t find something, because they didn’t understand something, or because it isn’t there. A list of answers to common questions can be a big help to your audience.”

So, City of San Francisco, where’s our FAQ?

We at Reset San Francisco are stepping up to the plate, and we have pulled together our own FAQ page. The goal is to make it easier to access the City and its services and to answer some weird and interesting questions about San Francisco.

Our Reset SF FAQ page is a living document, which will continue to grow as we, and you, come up with new questions and answers to those questions. When you have questions about navigating SFGov.org and the different departmental websites, turn to our FAQ. If we haven’t addressed your question yet, shoot us an email, and we’ll try to find the answer and post it.

 

Categories

 

Clipper Card

How do I use my new Clipper Card?

How do I buy a Clipper Card?

Do I have to register my Clipper Card if I ordered it online?

What types of Clipper Card discounts can I buy?

Where do I apply for a Senior Discount Clipper Card?

Where do I apply for a Youth Discount Clipper Card?

How do I report a Clipper Card that is not working?

How many people use Clipper Card?

When was the Clipper Card launched?

Who administers Clipper Card?

What are the hours of the Clipper Card Customer Center kiosk?

Where are the Clipper Card Customer Centers Located?

What happens if I run out of money on my Clipper Card?

Am I required to touch my Clipper Card to a MUNI vehicle if I have a monthly pass?

Can I use my Clipper Card to pay for a friend?

Which transit systems use Clipper Card?

Can I use my Clipper Card on AC Transit?

Can I use my Clipper Card on BART?

Can I use my Clipper Card on Golden Gate Transit and Ferry?

Can I use my Clipper Card on SamTrans?

Can I use my Clipper Card on Valley Transportation Authority (VTA) Vehicles?

What can I do if my Clipper Card is lost or stolen?

How can I check my Clipper Card value?

Can I transfer money from my EZ Rider to my Clipper Card?

Can I add value to my Clipper Card from a BART Fare Machine?

Do I have to tag my Clipper Card on the Caltrain if I have a Monthly Pass?

Can I use Clipper Card to ride Caltrain?

Can I use my Clipper Card on the San Francisco cable cars?

Why do I need to have $1.25 on my Clipper Card if I’m riding Caltrain using a monthly pass or 8-ride ticket?

What is the maximum cash value a Clipper card can have?

Can I add value to my Clipper card at a Caltrain ticket vending machine?

 

Muni

How do I ride MUNI?

Can I buy discounted MUNI Passes?

Where can I buy MUNI Visitor Passports?

How is the San Francisco CityPASS different from a Muni Passport?

Where can I find a MUNI bus schedule?

How can I plan a trip on San Francisco public transit?

How do I file a complaint about MUNI?

How do I file a discrimination complaint about MUNI?

Can I pay my MUNI transit violation online?

Can I take my dog on Muni?

Can I take my cat on Muni?

Miscellaneous SFMTA Questions

What is Project 20?

Who is eligible for Project 20 in San Francisco?

Is there a limit on the number of parking violations I can take care of by completing Project 20?

What is the minimum work commitment I must serve with Project 20?

Carpools

How can I sign up for carpools in the San Francisco Bay Area?

How do I start a new carpool area in San Francisco?

Where are there carpool location pickups in San Francisco?

Parking in San Francisco

Where can I park in a parking garage in the Sunset neighborhood in San Francisco?

Where can I park in a parking garage in the Mission in San Francisco?

What is SFpark?

Does the SFpark app work with anything other than an iPhone?

How many parking spaces does the SFpark app connect to?

Where can I buy a San Francisco parking card?

FasTrak

My FasTrak was charged incorrectly for parking at SFO. Whom do I contact?

How do I use FasTrak to pay for parking at SFO?

Are there extra charges for using FasTrak to pay for parking at SFO?

If I drive the Golden Gate Bridge, will my FasTrak be charged when traveling north through northbound traffic toll lanes?

San Francisco Public Schools

When are the scheduled 2011-2012 furlough days for the San Francisco Unified School District?

When is the first day of school in San Francisco 2011-2012 academic year?

When is the last day of school in San Francisco for the 2011-2012 academic year?

What are the holidays for the 2012-2013 SFUSD academic calendar?

When are the professional development days for the 2011-2012 SFUSD academic calendar?

When are the SFUSD Board of Education meetings held?

How do I change the SFUSD school in which my child is enrolled?

How do I enroll my child in a San Francisco Unified School District school for the first time?

How do I order a school transcript from SFUSD?

How do I become a school volunteer?

How do I submit a change of address form to an SFUSD school?

How can I learn about job opportunities with SFUSD?

How do I find out if my child’s SFUSD school meets the requirements of the American with Disabilities Act (ADA)?

What are the ADA-accessible elementary schools in San Francisco?

What are the ADA-accessible middle schools in San Francisco?

What are the ADA-accessible high schools in San Francisco?

What are the ADA-accessible charter schools in San Francisco?

Is the SFUSD administration building ADA-accessible?

Which child development centers in San Francisco are ADA-accessible?

How do I apply to a San Francisco charter school?

How do I report a concern with my child’s school?

What is a Williams Complaint?

San Francisco Private Schools

How many San Francisco students are enrolled in private school?

San Francisco History

How did San Francisco get its name?

Who was Saint Francis?

When was the Tenderloin founded?

Why was Coit Tower built?

Who built Alcatraz?

When did Alcatraz become a prison?

How did Alcatraz get its name?

How many prisoners have escaped from Alcatraz?

When was the first recorded escape attempt from Alcatraz?

How did Market Street get its name?

Who was the first mayor of San Francisco?

Who was John W. Geary?

Who was the first African American mayor of San Francisco?

Who was the first Asian American mayor of San Francisco?

How did Yerba Buena Island get its name?

What is Treasure Island?

What is the history of Treasure Island?

Is there a plan to build more housing on Treasure Island?

When was BART first built?

When was BART first opened?

When was the MUNI built?

When did MUNI start to run?

How did the Mission district get its name?

How was San Francisco affected by the Gold Rush?

What is the history of Sourdough bread in San Francisco?

When was the Golden Gate Bridge built?

Who designed the Golden Gate Bridge?

What is the origin of Ghirardelli Square?

When was Chinatown established?

When was San Francisco first discovered?

How big is the city of San Francisco?

What is the tallest point in San Francisco?

What was the first street in the City?

Where did Cow Hollow get its name?

Who was Herb Caen?

San Francisco Demographics

What is the total population in San Francisco?

What percentage of San Francisco is under 18?

What percentage of San Francisco is over 65 years old?

How old is the average San Franciscan?

How many immigrants in San Francisco are not citizens?

How many San Francisco residents are foreign-born?

How many San Franciscans have college degrees?

Voting and Elections

Who is eligible to vote in San Francisco?

How do I register to vote in San Francisco?

When do I need to register to vote in San Francisco?

When do I need to re-register to vote?

What identification do I need to register to vote?

Do I need to join a political party to register to vote?

How do I find out if I am registered to vote to San Francisco?

If I have been convicted of a crime, can I register to vote?

How do I find my polling place?

When are polling places open?

Can I vote by mail?

Can I become a permanent vote-by-mail voter?

Can I vote early at City Hall?

What is Ranked-Choice Voting?

What elections use ranked-choice voting?

Do I need to show identification when I vote?

Can I get voting materials in languages other than English?

How do I vote for a write-in candidate who is not listed on the ballot?

What voting machines does San Francisco use?

When does the San Francisco Department of Elections mail vote by mail ballots to San Francisco voters?

When does early voting begin in San Francisco?

When is the last day to register to vote in San Francisco for the November 8, 2011 election?

When is weekend early voting for the November 8, 2011 election in San Francisco?

When is the last day to request to vote by mail in San Francisco for the November 8, 2011 election?

When is the deadline to submit vote-by-mail ballots in San Francisco?

How can I look up my voter registration status in San Francisco?

How do I check to see if my vote by mail ballot was received in San Francisco?

How do I check to see if my provisional ballot was counted in San Francisco?

How can I vote by provisional ballot in San Francisco?

Can I vote for the same person 3 times under ranked choice voting in San Francisco?

Do I have to choose three different choices under ranked choice voting in San Francisco?

How do I receive my Voter Information Pamphlet and Sample Ballot in San Francisco by email?

If I decide to stop getting my San Francisco Voter Information Pamphlet and Sample Ballot by mail, where can I find it online?

How do I restore my right to vote in San Francisco if I have been convicted of a felony?

If I am a absentee voter in San Francisco can I still vote at a polling place?

How do I vote for a write in candidate under ranked choice voting in San Francisco?

Where can I find a San Francisco voter pamphlet?

Where can I find a San Francisco sample ballot?

Where can I find a list of candidates for Mayor in San Francisco?

Where can I find a list of candidates for Sheriff in San Francisco?

Where can I find a list of candidates for District Attorney in San Francisco?

How do I apply to be a pollworker in San Francisco?

How will I know if my application to be a San Francisco pollworker is accepted?

What happens after I’ve been interviewed and passed the test to be a San Francisco pollworker?

I applied to be a San Francisco pollworker. How will I be notified if I am needed?

How will I know where I am working as a San Francisco pollworker on Election Day?

How will I know where and when to attend the training class to be a San Francisco pollworker?

Do I have to attend a training class even if I’m an already worked as a pollworker in San Francisco?

Can I take the San Francisco pollworker training class in a language besides English?

What if I can’t attend the San Francisco pollworker class I am scheduled for?

Can I choose to work at a San Francisco polling place that is close to my home?

What does it mean if I am standby pollworker in San Francisco?

Will I be working as a pollworker at the same San Francisco precinct I worked last election?

Is there a San Francisco pollworker dress code?

When will I receive my paycheck for working as a San Francisco pollworker?

What if I have to cancel working as a San Francisco pollworker on Election Day?

I cannot work as a San Francisco pollworker this election but want to be contacted to work future elections. What should I do?

Where can I find information on San Francisco ballot measures and propositions?

How can my garage be used as a polling place in San Francisco?

Where can I get a voter registration card in San Francisco?

When can I vote by provisional ballot in San Francisco?

What Propositions are on the November 2012 Ballot in California?

Who are the candidates running for California State Assembly in District 19?

San Francisco International Airport

How do I check the status of my SFO flight online?

How much time should I allow before my SFO flight departs?

Can I store luggage at the SFO airport?

I lost luggage at the San Francisco International Airport. How can I contact SFO lost and found?

What is the address for the San Francisco International Airport?

Is there public transportation to and from San Francisco International Airport?

Can I page someone at the San Francisco International Airport (SFO)?

What time does the San Francisco International Airport close?

What carry-on items can I bring through the airport security gates at SFO?

Can I travel on an airline at SFO without a picture ID?

Tourism

How do I visit Alcatraz?

How do I visit Angel Island?

How do you get to Fisherman’s Wharf?

Where can I find information about San Francisco in a foreign language?

Where can I find information on San Francisco’s ADA accessibility?

Where can I find information on guided San Francisco tours?

How do you get to Yosemite from San Francisco?

 

Public Safety

How can I report the serial numbers of my lost item?

Where can I get a copy of my police report from the San Francisco Police Department?

What can be done to make my home or my neighborhood safer?

What can I do to protect my valuables?

How are lost items obtained by the San Francisco Police Department?

Can I report crimes that occur online?

How do I report property damage caused by a hit and run accident?

Where do I for file a case in the Small Claims Court?

How can I report crimes on MUNI?

How can I report domestic violence or abuse?

How do I report child abuse?

Can I report suspected child abuse?

Why do sirens go off every Tuesday in San Francisco?

How do I find a health score for a restaurant in San Francisco?

How do I get a food permit in San Francisco?

City Budget

Where can I find the San Francisco city budget?

How much is the budget for San Francisco 2011-2012 fiscal year?

Who writes the city budget for San Francisco?

Where does the money for San Francisco’s city budget come from?

Who is on the San Francisco Board of Supervisors budget committee?

When are San Francisco Budget Committee meetings held?


Higher Education

What are the four-year private colleges in San Francisco?

What are the four-year public colleges in San Francisco?

What are the art schools in San Francisco?

What are the Community Colleges in San Francisco?

What career colleges are in San Francisco?

What law schools are in San Francisco?

What Graduate Schools are located in San Francisco?

What music schools are in San Francisco?

When is the San Francisco National College Fair?

What are the MBA programs in San Francisco?

What nursing programs are in San Francisco?

What is tuition for the San Francisco State University?

What is the tuition fee for graduate programs at San Francisco State University?

What is the tuition for the University of San Francisco?

What is the tuition for graduate programs at the University of San Francisco?

Is campus housing guaranteed at San Francisco State University?

What is the undergraduate enrollment for San Francisco State University?

Where do most San Francisco State University students live off campus?

What is the undergraduate enrollment for the University of San Francisco?

What is the graduate enrollment for the San Francisco State University?

What is the most popular undergraduate major at San Francisco State University?

What percentage of San Francisco State students receives financial aid?

What is the graduate enrollment of the University of San Francisco?

What is the average class size at the University of San Francisco?

What is the most popular graduate major at the University of San Francisco?

What is the student to faculty ratio at the University of San Francisco?

What percentage of University of San Francisco students receives financial aid?

What is the average GPA of incoming freshmen at University of San Francisco?

What is the average SAT score of incoming freshmen at the University of San Francisco?

What is the freshmen retention rate of the University of San Francisco?

What fraternities are at the University of San Francisco?

What sororities are at the University of San Francisco?

What is the mascot for the University of San Francisco?

What is the mascot for the San Francisco State University?

What is the religious affiliation of the University of San Francisco?

What percentage of the undergraduate population at San Francisco State is from California?

What percentage of the undergraduate population at San Francisco State are foreign students?

Is the University of San Francisco Koret Health Center open to the public?

What is the ranking of the University of San Francisco School of Law?


Health and Social Services

How do I apply for Food Stamps online in San Francisco?

Where are free San Francisco food pantries located?

Who qualifies for free food from San Francisco food pantries?

What is a monthly MUNI Lifeline Fast Pass?

I’m a veteran and need help finding housing in San Francisco. Where can I get assistance?

How do I qualify for affordable housing in San Francisco?

Immigration Services

What does San Francisco being a Sanctuary City mean?

 

Family and Children Services

How can I become a Foster Parent in the City of San Francisco?

Is there a 24-Hour Crisis Line for parents in San Francisco?

Where are the San Francisco Family Resource Centers?

What is the San Francisco Kin-GAP Program?

What is the Adoption Assistance Program?

What is the Homeless Child Care Program in San Francisco?

I am not a US citizen. Can I get help paying for childcare or day care in San Francisco?

I am not a US Citizen, but I get Calworks assistance. Can I still get help paying for childcare (day care)?

Can I get help with childcare (day care) in San Francisco right away, or is there a waiting period?

Will my family be reported to immigration authorities if I apply for help with childcare in San Francisco?

How do I report child abuse in San Francisco?

How do I report elder abuse or neglect in San Francisco?

Public Libraries

How do I get a San Francisco Public Library card?

How do I renew an expired San Francisco Public Library card?

When does my San Francisco Public Library cards expire?

What are the overdue fines for checked out items at the San Francisco Public Library?

Can I use cash at the San Francisco Main Library?

Do I have to pay all my San Francisco Public Library fines at one time?

What if I find a lost book that I already paid the San Francisco Public Library for?

Can I renew borrowed items online at the San Francisco Public Library?

Can I access the San Francisco Public Library website on my mobile phone?

Can I receive librarian reference service for the San Francisco Public Library from home?

What are the hours of operation for the San Francisco Public Library?

Which San Francisco Public Libraries have meeting rooms?

How do I reserve a meeting room in a San Francisco Public Library?

What volunteering opportunities does the San Francisco public library offer?

Where can I donate books to the San Francisco public library?

Recycling and Composting

What is the Zero Waste Program in San Francisco?

What is the mandatory Recycling and Composting Ordinance in San Francisco?

What can be recycled in my blue bin?

What can be composted in my green bin?

What can I throw away in my black bin?

How do I order a larger green compost bin in San Francisco?

What items are considered Hazardous Waste?

What is the Integrated Pest Management Policy in San Francisco?

What is the San Francisco Energy Watch Program?

What is the purpose of the SF Carbon Fund?

Marriage, Divorce and Domestic Partnerships

How can I change my legal name in San Francisco?

How can I file for divorce in San Francisco?

How can I get a copy of my divorce papers from the Superior Court in San Francisco?

 

How do I change my legal name after marriage?

What is a public marriage in San Francisco?

What is a private or confidential marriage in San Francisco?

Are blood tests required for marriage in San Francisco?

Why were blood tests required in San Francisco before 1995?

How do I file for a domestic partnership in San Francisco?

How old do I have to be to file for a domestic partnership in San Francisco?

How much does it cost to file for a domestic partnership in San Francisco?

How do I dissolve my domestic partnership in San Francisco?

How do I make an appointment to get married at the San Francisco County Clerk’s office?

Can I change my marriage reservation with the San Francisco County Clerk?

What do I need to bring with me to get married in the San Francisco County Clerk’s office?

Do I need my birth certificate to apply for a marriage license in San Francisco?

How long are marriage ceremonies at San Francisco city hall?

Can I bring a professional photographer to my wedding ceremony at San Francisco Clerk’s Office?

How can I get a copy of my marriage certificate from San Francisco?

How long do I have to wait after I am married in San Francisco to get a copy of my marriage certificate?

How long will it take to get a copy of my marriage certificate after I request it?

Neighborhoods

What neighborhoods are in District One in San Francisco?

What neighborhoods are in District Two in San Francisco?

What neighborhoods are in District Three in San Francisco?

What neighborhoods are in District Four in San Francisco?

What neighborhoods are in District Five in San Francisco?

What neighborhoods are in District Six in San Francisco?

What neighborhoods are in District Seven in San Francisco?

What neighborhoods are in District Eight in San Francisco?

What neighborhoods are in District Nine in San Francisco?

 

What neighborhoods are in District Ten in San Francisco?

What neighborhoods are in District Eleven in San Francisco?

San Francisco 49ers

How many jerseys have the San Francisco 49ers retired?

How many Super Bowls have the San Francisco 49ers won?

How many San Francisco 49ers players are a part of the NFL Hall of Fame?

Where do the San Francisco 49ers play their games?

How do I get to Candlestick Park?

San Francisco Giants

How many San Francisco Giants players are a part of the Baseball Hall of Fame?

Pets and Animal Control

What are the most popular dog parks in San Francisco?

Are there off leash dog parks in San Francisco?

Where are there fenced and gated dog parks in San Francisco?

Where are off leash dog areas in Golden Gate Park?

What beaches allow dogs off leash in San Francisco?

Can you have dogs off leash in Dolores Park?

Can you have dogs off leash in Duboce Park?

Is Crissy Field an off leash dog area?

Can you have dogs off leash in Alamo Square?

Is Alta Plaza Park an off leash dog park?

Is McKinley Square Park an off leash dog park?

Is Bernal Hill an off leash dog park?

Can dogs be off leash in Glen Canyon?

Is Mountain Lake Park an off leash dog park?

How do I get lost pet back from San Francisco Animal Control?

What is the dog adoption fee from San Francisco Animal Control?

What is the fee to adopt a cat from San Francisco Animal Control?

Environment

How do I find out what the air quality is in San Francisco?

What are Spare the Air Days in San Francisco?

Where can I charge my electric car in San Francisco?

City Services

How long are San Francisco residential parking permits good for?

Can I get a San Francisco residential parking permit for my business?

How do I get a residential parking permit for my guests in San Francisco?

How do I report graffiti in my neighborhood?

How do I volunteer to remove graffiti in my neighborhood?

How long do private property owners have to remove graffiti?

Can volunteers remove graffiti in San Francisco from private property?

Does San Francisco offer a reward for information that leads to arrest of graffiti vandals?

How do I report a pothole in San Francisco?

Do I need a permit to plant a tree in San Francisco?

How do I report a problem with a street tree in San Francisco?

Where can I find a street sweeping schedule for San Francisco?

Do I need to move my car for street cleaning if I have a San Francisco residential parking permit?

Is there street sweeping in San Francisco on holidays?

How do I find out if am eligible for a residential parking permit in San Francisco?

How do I get a residential parking permit in San Francisco?

What do I need to get a residential parking permit in San Francisco?

How do I get a replacement for my San Francisco residential parking permit?

How long are San Francisco residential parking permits good for?

How many residential parking permits are allowed at one address in San Francisco?

How do I get a residential parking permit for my guests in San Francisco?

What are the fines and punishment for graffiti in San Francisco?

What is the Sidewalk Inspection and Repair Program in San Francisco?

Sunshine Ordinance

What is the San Francisco Sunshine Ordinance?

What city departments does the Sunshine Ordinance apply to?

How long does the San Francisco city department I contacted have to respond to my Sunshine request?

What can I do if I do not receive the records I requested?

Can I be charged for requesting documents through Sunshine Requests?

Are there any documents I cannot request through the Sunshine Ordinance?

How can I send a complaint to the Sunshine Ordinance Task Force?

Can I get a copy of the tape of the Sunshine board or commission meeting?

Can I get the minutes for a Sunshine board or commission meeting?

Emergency Preparedness

How can I prepare myself for an earthquake in San Francisco?

How can I prepare for a major flood or storm in San Francisco?

How can I teach my children about earthquake preparedness?

How do I retrofit my San Francisco home for an earthquake emergency?

How can I retrofit my San Francisco apartment for an earthquake emergency?

What do I do if an earthquake strikes while I am at home?

What do I do if an earthquake strikes when I am driving in my car?

What Bay Area radio stations provide emergency bulletin information in the case of an earthquake or natural disaster?

What do I do when the earthquake finally stops?

What should I put in my earthquake emergency kit for my home?

What should I put in my earthquake emergency kit for my car?

Reporting Problems to the City

How do I report a San Francisco restaurant health complaint?

How do I report a Health Code violation in San Francisco?

How do I report a noise complaint in San Francisco?

How do I report a missing or loose sewer or vent cover in San Francisco?

How do I report a defect in public stairs in San Francisco?

How do I report a moving van that is double-parked in San Francisco?

How do I report an abandoned shopping cart in San Francisco?

How do I report abandoned furniture on the street in San Francisco?

How do I report a car blocking my driveway in San Francisco?

How can I report recycling theft in San Francisco?

How do I report a homeless person sleeping in my doorway in San Francisco?

How do I report hazardous or human waste on San Francisco streets?

How do I report damaged sidewalk in San Francisco?

How do I report damaged pavement in San Francisco?

How do I report an abandoned vehicle on public property in San Francisco?

How do you report an abandoned vehicle on private land in San Francisco?

How do I report a broken street light in San Francisco?

How do I report discolored water in San Francisco?

How do I report no water service in San Francisco?

How do I report sewage odor in San Francisco?

How do I report sewage back-up in San Francisco?

How do I report an illegal sign in San Francisco?

How do I report improper ventilation on a San Francisco building?

How do I report an electrical hazard in a San Francisco building?

How do I report a broken building elevator in San Francisco?

How do I report graffiti on my apartment in San Francisco?

How do I report a leaking fire hydrant in San Francisco?

How do I report arson in San Francisco?

How do I report a fire hazard in San Francisco?

How do I file a complaint against the San Francisco Fire Department?

How do I report illegal construction activity in San Francisco?

How do I file a complaint with the San Francisco Department of Building Inspection?

Who do I contact if water is coming from the neighbor’s house into my property in San Francisco?

How do I report litter in San Francisco?

San Francisco Parking

What does a curb painted red mean in San Francisco?

How do I get a red zone painted on my driveway curb?

How much is the red zone driveway renewal fee?

What do white curbs in San Francisco mean?

How do I apply for a white zone curb?

What do green curbs mean in San Francisco?

How do I apply for a green zone in front of my business?

What do yellow curbs means in San Francisco?

What do blue curbs means in San Francisco?

How does the public hearing process work for colored curbs in San Francisco?

Can I park at a broken parking meter in San Francisco?

How do I report a broken parking meter in San Francisco?

San Francisco City ID Card

What is the San Francisco City ID card?

How can I get a San Francisco City ID Card?

How much does it cost to get an SF City ID card?

How can I prove my residency in order to get an SF City ID card?

What is the application I need to get the SF City ID card?

How do I renew my San Francisco City ID card?

Do I still have to pay a fee to renew my SF City ID card?

Public Records

How do I change a name on a San Francisco birth certificate?

How do I get a copy of a San Francisco birth certificate?

How do I add a father’s name to a San Francisco birth certificate?

How long does it take to get copies of a birth certificate in San Francisco?

Does the Office of Vital Records put certified seals on vital records like birth certificates?

How long should I wait after my baby is born to request a birth certificate from San Francisco?

How can I find where a family member was buried in San Francisco?

How can I find out when a family member died in San Francisco without having to request a copy of the record?

Can someone else pick up my certified copy of a document from the Office of Vital Records for me?

There’s an error on my San Francisco birth certificate. How can I correct this?

There is an error on the San Francisco death certificate. How can I fix this?

Homelessness

How do I make a shelter reservation for an adult in San Francisco?

Where can I find homeless shelter for my family in San Francisco?

Is there free transportation to the shelter reservation centers?

Where can San Francisco homeless store their belongings temporarily for free?

What do I do if there were no shelter beds available at the Shelter Resource centers?

How do I complain about the condition of a shelter in San Francisco?

What do I do if I see a homeless person sleeping on public property?

How do I report a homeless person who seems like they are under the influence of drugs or alcohol?

What is the San Francisco homeless count for 2011?

How many San Francisco homeless live on the street?

What percentage of San Francisco homeless are veterans?

What is San Francisco Homeward Bound?

How can I volunteer to help San Francisco homeless?

Where can I get free meals in San Francisco?

San Francisco Juvenile Probation Department

What are the visiting hours of Juvenile Hall in San Francisco?

Can I bring food during visiting hours of Juvenile Hall in San Francisco?

Where can I park during visiting hours of Juvenile Hall in San Francisco?

How do I seal a record with the San Francisco Juvenile Probation department?

How much does it cost to seal a record with the San Francisco Juvenile Probation department?

Holidays

What are the observed city holidays in San Francisco?

Where can I find a list of holiday events in San Francisco?

Is there street sweeping on federal holidays in San Francisco?

Restaurants

What is a San Francisco restaurant symbol of excellency?

Bay to Breakers

What is Bay to Breakers?

When is Bay to Breakers?

When and where are the Bay to Breaker street closures?

How many people participate in Bay to Breakers?

Can I run Bay to Breakers with a baby joggers or stroller?

Are pets permitted on the course during Bay to Breakers?

Is alcohol permitted on the Bay to Breakers course?

What is the age of the oldest Bay to Breakers participant?

What is the women’s record for Bay to Breakers?

What is the men’s record for Bay to Breakers?

How are the start line corrals assigned for Bay to Breakers?

When did people start wearing costumes in Bay to Breakers?

Who is the youngest finisher of Bay to Breakers?

Who was the first woman to run Bay to Breakers?

Business Owners

What is the San Francisco Small Business Assistance Center?

How do I apply for a business permit or license in San Francisco?

How do I start a non-profit organization in San Francisco?

How do I apply for a small business loan in San Francisco?

How do I start a restaurant in San Francisco?

How do I know if my business location in San Francisco is safe?

What business incentive programs exist in San Francisco?

What solar rebate programs are in San Francisco?

How can I get recycling assistance for my San Francisco business?

How do I become a green business in San Francisco?

Why do I want to make my San Francisco business a Green Certified Business?

Can I get industry-specific help for my small business from the city of San Francisco?

Do I have to register my new business with the city of San Francisco?

How long does it take to register my business in San Francisco?

When do I need to renew my business registration in San Francisco?

How much does it cost to register my San Francisco business?

How can I register my business name with the city of San Francisco?

What are the hiring incentives for businesses in San Francisco?

How do I start a business in San Francisco?

How do I file a fictitious business name in San Francisco?

How do I publish a fictitious business name in San Francisco?

How long are fictitious business names valid for?

How do I renew a fictitious business name in San Francisco?

What are the publication requirements for fictitious business names in San Francisco?

What are the fees for filing a fictitious business name?

What is the Jobs Now!3 program?

How much does the Human Services Agency offer employers in the JOBS NOW!3 program?

What is the difference between the Jobs Now!2 program and the Jobs Now!3 program?

Do employers who are enrolled in Jobs Now!2 program have to apply to the Jobs Now!3 program?

Jury Duty

How many days do I have to appear for Jury Duty in San Francisco?

Can I postpone jury service in San Francisco?

How many times do I have to serve Jury Duty in San Francisco each year?

How long can I postpone my jury service in San Francisco for?

If I get jury summon in San Francisco for 850 Bryant Street, can I report to 400 McAllister Street?

Where can I park if I have Jury Duty at 850 Bryant Street in San Francisco?

If I have a question about my San Francisco jury summons, whom do I contact?

Where can I park if I have Jury Duty at 400 McAllister Street in San Francisco?

How do I find out about my San Francisco Jury Duty online?

What is the Civil Grand Jury in San Francisco?

When does the San Francisco Civil Grand Jury meet?

Who is eligible to serve on the Civil Grand Jury in San Francisco?

How do I apply to serve on the Civil Grand Jury in San Francisco?

How do I register a complaint with the San Francisco Civil Grand Jury?

Where do I find previous San Francisco Civil Grand Jury reports?

Renting in San Francisco

How much is my rent allowed to increase each year in San Francisco?

If my landlord does not perform repairs on my San Francisco apartment, what should I do?

Can the San Francisco Rent Board require a landlord to make repairs?

If my landlord doesn’t make repairs to my apartment, can I withhold rent?

If my landlord in San Francisco does not make requested repairs to my apartment, can I make the repairs and deduct the cost?

Do San Francisco landlords need to give tenants written notice before entering the apartment to make repairs?

How can I get my landlord to make repairs to my San Francisco apartment?

Can I use the Downpayment Assistance Loan Program to purchase rental property in San Francisco?

How do I qualify for Section 8 housing in San Francisco?

Building in San Francisco

What is the fee to file a building permit in San Francisco?

There was an error on my San Francisco building permit fees. How do I get a refund?

Is there a Pre-Application Plan Review for building permits in San Francisco?

How long does it take to get the approval of a building permit in San Francisco?

How do I find out the status of my building permit application with the San Francisco Department of Building Inspection?

What does it mean if my San Francisco building permit application is “on hold”?

How long is a building permit valid from the San Francisco Department of Building Inspection?

Where do I file an extension for an issued San Francisco building permit?

How many extensions are allowed on San Francisco building permit applications?

How do I request an extension for a San Francisco building permit application currently under review?

How do I submit revisions to my San Francisco building permit application currently under review?

How do I submit revisions to my issued San Francisco building permit?

Can I appeal a San Francisco building permit after the 15-day notice to appeal has expired?

How do I appeal the issuance of a building permit in San Francisco?

Do I need a building permit for an electrical upgrade in San Francisco?

How do I find out if a San Francisco contractor is licensed?

How do I change or add a contractor to a San Francisco building permit?

How can I find out who my district building inspector in San Francisco is?

Does the San Francisco Department of Building Inspection offer off-hour inspections?

Who do I contact about asbestos inspection in San Francisco?

How do I pay my highrise inspection fee from the San Francisco Fire Department?

How do I pay my Residential Inspection Fee from the San Francisco Fire Department?

How high can a fence be in San Francisco?

How do I remove a complaint violation from my building in San Francisco?

How do I find out if my neighbors have a permit to perform construction work in San Francisco?

What permits do I need to install fire alarms or fire sprinklers in San Francisco?

What time is building construction allowed in San Francisco?

How can I review San Francisco soil reports?

Golden Gate Bridge

How often is the Golden Gate Bridge painted?

Why isn’t the Golden Gate Bridge painted gold?

How many ironworkers and painters currently work on maintaining Golden Gate Bridge?

How many people died during the construction of the Golden Gate Bridge?

Has the Golden Gate Bridge ever been closed?

How many cars have crossed the Golden Gate Bridge?

Why does the Golden Gate Bridge use reversible lanes?

Is the Golden Gate Bridge part of the California state Highway System?

Can I scatter ashes of loved ones off the Golden Gate Bridge?

When did the Golden Gate Bridge appear on the cover of Rolling Stone magazine?

Has the Golden Gate Bridge ever charged a toll for pedestrians?

How tall is the Golden Gate Bridge?

How many rivets were used in the construction of Golden Gate Bridge?

Is the Golden Gate Bridge the world’s longest suspension bridge?

When did the Golden Gate Bridge have the most traffic?

When did the Golden Gate Bridge have the least traffic?

How long did it take to build Golden Gate Bridge?

What color is the Golden Gate Bridge?

Golden Gate Transit

Can I take my bike on a Golden Gate transit ferry?

Are Golden Gate ferries wheelchair accessible?

Where can I find maps on Golden Gate Transit service routes?

Where can I find scheduled holidays for Golden Gate Transit?

Where can I find route information for Golden Gate Transit?

Can I take my bike on a Golden Gate Transit bus?

Where can I find Park & Ride lots for Golden Gate Transit?

Where can I find schedule and trip planning information for Golden Gate Transit?

Where can I search for lost and found items from Golden Gate Transit?

AC Transit

What are the holiday schedules for AC Transit lines?

Can I bring a bike on an AC Transit bus?

What do I do if I accidentally left my bike on AC Transit?

Where can I find lost and found information for AC Transit?

What AC Transit bus do I take to get to Oakland Airport?

Where can I find route and schedule information for AC Transit?

Can I get to the Peninsula on AC Transit?

Can I bring a pet on AC Transit?

What East Bay cities does AC Transit run to?

Does AC Transit run to Treasure Island?

Does AC Transit run service to Dublin or Pleasanton?

Does AC Transit run service to San Francisco from the East Bay?

When do AC Transit tickets expire?

Can I use a Clipper card on AC Transit?

How do I pay for AC Transit?

What is a 31-day pass for AC Transit?

What are 10-day AC Transit tickets?

How much does the Dumbarton Express bus cost?

Do I need to take my child out of their stroller when boarding an AC Transit bus?

Can I save on AC Transit bus fare if I’m also taking the ferry?

How much is an AC Transit local transfer, and do they expire?

How much are transfers on an AC Transit transbay bus?

What is the BART-to-Bus transfer?

What is the UC Berkeley Class Pass for AC Transit?

How do I get a replacement sticker for my UC Berkeley Class Pass?

Caltrain

How do I search for an item I lost on Caltrain?

How will my Clipper Card be charged if I travel outside the zones on my monthly Caltrain pass?

Do I have to tag a Clipper card reader every time I ride Caltrain?

Why do I have to tag my Clipper Card every time I exit Caltrain?

I accidentally tagged my Clipper card twice on Caltrain. Will I be charged twice?

I forgot to tag my Clipper Card when I got off Caltrain. What happens?

How do Caltrain conductors know if I have paid my fare?

Where can I find Caltrain schedules?

How can I plan a trip on Caltrain?

What are the holiday Caltrain schedules?

PresidiGo

What is PresidiGo?

Can I take PresidiGo if I don’t live in the Presido?

Where can I find schedules and stops for the PresidiGo shuttle?

Biking

How can I map my bike ride in San Francisco?

How do I protest a bike ticket in San Francisco?

Is it illegal to ride a bike on the sidewalk in San Francisco?

Where can I find bike lanes in San Francisco?

Do you have to wear a helmet while riding a bicycle in San Francisco?

Assessor-Recorder’s Office

How do I find out who is owner of a property in San Francisco is?

How do I get an individual property assessments for a TIC unit?

When is the deadline to request an individual property assessment for a TIC unit?

How far back do San Francisco assessment records date?

How do I appeal the assessed value of my property?

Can I do my own search of recorded documents at the San Francisco Assessor’s Office?

How can I obtain a copy of my title deed in San Francisco?

Does the Assessor-Recorder’s office have recorded maps?

How often is Business Property appraised in San Francisco?

Are boat berths in San Francisco subject to tax assessment?

My credit report shows a lien on my record. How do I get a copy of the lien and how do I get it removed from my record?

How is the amount of my San Francisco property tax determined?

I just purchased property in San Francisco. What taxes do I have to pay?

Taxis

What are the San Francisco cab companies?

How can I get a cab in San Francisco?

What are the fare rates for cabs in San Francisco?

Healthy San Francisco

What is Healthy San Francisco?

Who qualifies for Healthy San Francisco?

How do I apply for Healthy San Francisco?

What documents do I need to bring to my Healthy San Francisco application appointment?

If I have insurance and am enrolled in HealthySF, should I drop my insurance?

I was laid off from my job and lost my health insurance, but it has not been 90 days. Can I qualify for Healthy San Francisco?

What is a medical home under Healthy San Francisco?

What are the fees to participate in Healthy San Francisco?

What is the Health Care surcharge on San Francisco restaurant bills?

Board of Supervisors

Who is the member of the San Francisco Board of Supervisors that represents District 1?

Who is the member of the San Francisco Board of Supervisors that represents District 2?

Who is the member of the San Francisco Board of Supervisors that represents District 3?

Who is the member of the San Francisco Board of Supervisors that represents District 4?

Who is the member of the San Francisco Board of Supervisors that represents District 5?

Who is the member of the San Francisco Board of Supervisors that represents District 6?

Who is the member of the San Francisco Board of Supervisors that represents District 7?

Who is the member of the San Francisco Board of Supervisors that represents District 8?

Who is the member of the San Francisco Board of Supervisors that represents District 9?

Who is the member of the San Francisco Board of Supervisors that represents District 10?

Who is the member of the San Francisco Board of Supervisors that represents District 11?

San Francisco Police Department

Which neighborhoods does the Central station of the San Francisco Police Department cover?

Which neighborhoods does the Southern station of the San Francisco Police Department cover?

Which neighborhoods does the Bayview station of the San Francisco Police Department cover?

Which neighborhoods does the Mission station of the San Francisco Police Department cover?

Which neighborhoods does the Northern station of the San Francisco Police Department cover?

Which neighborhoods does the Park station of the San Francisco Police Department cover?

Which neighborhoods does the Richmond station of the San Francisco Police Department cover?

Which neighborhoods does the Ingleside station of the San Francisco Police Department cover?

Which neighborhoods does the Taraval station of the San Francisco Police Department cover?

Which neighborhoods does the Tenderloin station of the San Francisco Police Department cover?

San Francisco Fire Department

How do I schedule a group tour of a San Francisco Fire Station?

How do I request a school visit to a San Francisco Fire Department?

Does the San Francisco Fire Department do blood pressure screenings?

How do I get a copy of a fire report in San Francisco?

How do I pay my false-alarm fire fee from the San Francisco Fire Department?

CalFresh

How do I apply for Calfresh (food stamps) in San Francisco?

Taxes

How do I pay my property tax in San Francisco?

When are annual tax bills mailed in San Francisco?

When are supplemental tax bills mailed in San Francisco?

When do supplemental tax bills need to be paid in San Francisco?

What happens if I don’t pay my supplemental tax bill in San Francisco?

Can I pay my delinquent supplemental San Francisco property taxes in installments?

What does my supplemental property tax bill in San Francisco tell me?

If I purchase a piece of property in San Francisco and sell it again after a few months, what happens to my supplemental tax?

Will I be taxed during the fiscal year on my property when I purchase or complete construction property?

What happens if I get more than one supplement tax bill in San Francisco?

When do I have to pay my supplemental tax bill in San Francisco?

I couldn’t pay my supplemental tax bill on time because of an issue between my lender and myself. Is delinquent penalty excused?

How do I pay my property tax in San Francisco?

What is Unsecured Property Tax in San Francisco?

How are the annual tax rates determined in San Francisco?

How can I change the mailing address for my property tax bill in San Francisco?

When can I open an installment account to pay my delinquent San Francisco property taxes?

How often will I be required to make installment account payments for my delinquent San Francisco property taxes?

Do my San Francisco installment payments cover my current annual taxes?

How is the minimum sale price for a tax sale determined in San Francisco?

Can I obtain a property available at a San Francisco tax sale by paying the delinquent taxes prior to the tax sale date?

Property Ownership

What does “volume” of a San Francisco property mean?

What do block and lot numbers of property mean in San Francisco?

Am I eligible for a Homeowner’s Exemption in San Francisco?

Whom should I contact if I need assistance using online property services in San Francisco?

How do I find a property I would like to bid on at a San Francisco tax sale?

What property information can I find online in San Francisco?

How do I find out if my property is located in a Seismic Hazard Zone in San Francisco?

How do I find out who owns the retaining wall between my property and my neighbor in San Francisco?

I recently sold a vacant property in San Francisco. How do I remove my name as the owner of record?

How do I register a vacant building as now being occupied in San Francisco?

I own a building with more than 4 units but do not receive rent, do I need a San Francisco Business Registration Certificate?

Do owner-occupied TICs where no units are being rented need to register for a San Francisco Business Registration Certificate?

Mayor’s Office of Housing

What is the Downpayment Assistance Loan Program (DALP) offered by the SF Mayor’s Office of Housing (MOH)?

Who is eligible for the Downpayment Assistance Loan Program (DALP) offered by the SF Mayor’s Office of Housing (MOH)?

What is the application process for the Downpayment Assistance Loan Program (DALP) by the SF Mayor’s Office of Housing (MOH)?

What is the City Second Loan Program (CSLP) offered by the SF Mayor’s Office of Housing (MOH)?

Who is eligible for the City Second Loan Program (CSLP) offered by the SF Mayor’s Office of Housing (MOH)?

What is the application process for the City Second Loan Program (CSLP) offered by the SF Mayor’s Office of Housing (MOH)?

What is the Teacher Next Door (TND) Program offered by the San Francisco Mayor’s Office of Housing (MOH)?

Who is eligible for the Teacher Next Door (TND) Program offered by the San Francisco Mayor’s Office of Housing (MOH)?

What is the application process for the Teacher Next Door (TND) Program offered by the SF Mayor’s Office of Housing (MOH)?

What is the Police in the Community (PIC) Program offered by the San Francisco Mayor’s Office of Housing (MOH)?

Who is eligible for the Police in the Community (PIC) Program offered by the San Francisco Mayor’s Office of Housing (MOH)?

What is the application process for the Police in the Community (PIC) Program offered by the SF Mayor’s Office of Housing (MOH)?

What is the Mortgage Credit Certificate (MCC) Program offered by the SF Mayor’s Office of Housing (MOH)?

Who is eligible for the Mortgage Credit Certificate (MCC) Program offered by the San Francisco Mayor’s Office of Housing (MOH)?

What is the application process for the Mortgage Credit Certificate (MCC) offered by the Mayor’s Office of Housing (MOH)?

What is the Teacher Next Door (TND) Program offered by the San Francisco Mayor’s Office of Housing (MOH)?

What is the Reissue Mortgage Credit Certificate (RMCC) Program offered by the San Francisco Mayor’s Office of Housing (MOH)?

Who is eligible for the Reissue Mortgage Credit Certificate (RMCC) Program offered by the SF Mayor’s Office of Housing (MOH)?

What is the application process for the Reissue Mortgage Credit Certificate (RMCC) offered by the Mayor’s Office of Housing?

What is the American Dream Downpayment Initiative (ADDI) offered by the San Francisco Mayor’s Office of Housing (MOH)?

Who is eligible for the American Dream Downpayment Initiative (ADDI) offered by the SF Mayor’s Office of Housing (MOH)?

What is the application process for the American Dream Downpayment Initiative (ADDI) offered by the Mayor’s Office of Housing?

Arts

What is the Voluntary Arts Contribution Fund (VACF) in San Francisco?

What events does the San Francisco Film Society host?

What is the Filmmaker360 project?

Filming in San Francisco

What filming incentives and tax deductions are offered for filming in San Francisco?

May I post directional signs around San Francisco to help my film crew find set locations?

How do I close lanes or streets in San Francisco for shooting my film?

How do I reserve equipment vehicle parking for my film crew in San Francisco?

Do I need to notify neighborhoods in San Francisco of filming?

What is required to film at night in San Francisco?

What hours can you film in San Francisco?

Critical Mass

What is Critical Mass in San Francisco?

Where does San Francisco’s critical mass happen?

Jobs

Where can I find a listing of all city job openings in San Francisco?

San Francisco Pride

When is San Francisco’s annual Pride Parade?

Where does the San Francisco annual Pride Parade start and end?

How do I get to the San Francisco annual Pride Parade?

Miscellaneous

How many times has the US Open come to San Francisco?

How do I get rid of large bulky trash items in San Francisco?

Where can I find a directory of San Francisco city employees?

Where can I find an at-a-glance local business directory for San Francisco?

What are some local farms in San Francisco?

What are some local community gardens in San Francisco?

How many parks are in San Francisco?

How do I find out when my building in San Francisco was built?

How do I get copies of 911 calls and dispatches in San Francisco?

How do I find out if there are any building complaints against my apartment building in San Francisco?

Where can I find a Child Safety Seat Inspection Station in San Francisco?

How long is a Temporary Certificate of Occupancy (TCO) valid in San Francisco?